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Where Artistry Begins
We deliver across the United Kingdom, and abroad by quote. Everything below is what actually happens to your order once you have paid for it.
UK delivery is by Parcelforce express24, a tracked next working day service. The price is worked out at checkout from the total weight of your order, and what you see at checkout is what you pay. Nothing is added afterwards.
| Order weight | UK delivery |
|---|---|
| Up to 5kg | £13.95 |
| 5kg to 10kg | £17.95 |
| 10kg to 20kg | £21.95 |
| 20kg to 30kg | £26.50 |
| 30kg to 60kg (2 parcels) | £52.95 |
| 60kg to 90kg (3 parcels) | £79.00 |
| 90kg to 120kg (4 parcels) | £106.00 |
Plaster is heavy. A single tub costs more to move than a booklet and a trowel together, so ordering everything for a job in one go is almost always cheaper than ordering it in pieces. It also means the whole job comes off one mix.
For orders over 120kg, ring us and we will quote for delivery.
Order by 12pm and your materials ship within 24 hours wherever we can. We do not promise a fixed dispatch date on the website, because almost everything we sell is tinted for your order and does not exist until you place it. A colour has to be mixed, checked and allowed to settle before it goes anywhere.
If a date matters to you, ring 07592 929191 before you order and we will tell you straight whether we can hit it. Once your order is dispatched, your confirmation email carries a live tracking code.
We undertake to deliver within 30 days of your order unless we agree another date with you. If we do not, you can cancel and have a full refund.
Within Birmingham and about an hour around us, you can choose Zavoré personal delivery at £50 flat, however much you order. Our own driver, our own van, and your tubs do not go near a courier’s conveyor belt. Ring us to book it.
If you need materials today, we run an emergency same day delivery with our own driver. It is £150 anywhere between Manchester and London, and further for an additional charge. When it is urgent we will tint and batch outside business hours and deliver the same evening. The last drop of the day is 7pm.
Same day delivery is booked with us directly, not through the website. Ring 07592 929191, which is fastest when a job has already stopped, or email support@zavore.co.uk.
International delivery is priced by quote, not at checkout. Email support@zavore.co.uk with what you would like and the full delivery address, and we will send you a price for tracked delivery before you pay anything.
Import duty, tax and customs charges are set by the country you are shipping to. They are not included in anything you pay us and are payable by you when the goods arrive. We cannot tell you in advance what they will be, and we cannot mark an order as a gift or declare it below its value.
Courses are not shipped. Everything you need is at your bench on the day, and what you make there is yours to take home.
Please look over your order the day it lands, before it goes in the van. If anything has been damaged on the way, tell us within 48 hours with a photograph to support@zavore.co.uk and we will replace it. We cover the postage both ways. The full position, including your legal rights, is in our refund policy.
We send orders to the address you give us at checkout. If it is wrong, tell us straight away on 07592 929191. Before dispatch we can change it for nothing. After dispatch, a redirect or a second delivery is charged, because the order has already been packed and moved.
Ring 07592 929191 or email support@zavore.co.uk, Monday to Saturday, 9am to 6pm. A real applicator answers.
One list, run by the people who make the material. No noise, and nothing we would not want to read ourselves.
We email as the house has something worth saying, never daily. Unsubscribe from any email, or reply STOP to any text. We never pass your details to anyone.